Not every medical concern requires a trip to a physical clinic. In fact, many common health issues can be managed effectively from home. But how do you know when it’s the right time to use your phone instead of driving to a doctor’s office?

Consider a virtual visit if:

• You have mild, non-emergency symptoms: Things like seasonal allergies, a persistent cough, or a mild skin rash are often easy to assess via video.
• You need follow-up care: If you’ve already seen a doctor for an issue and just need to review test results or adjust a medication, a quick app consultation is often sufficient.
• You need a specialist referral or advice: Sometimes you just need an expert opinion on the next steps for your health journey.
• You have a chronic condition: Managing stable conditions like diabetes or hypertension often involves regular check-ins that are perfect for a quick virtual chat.

The rule of thumb: If you are stable and your symptoms are manageable, virtual care can save you significant time. However, if you are experiencing severe pain, difficulty breathing, or any other emergency symptom, please seek in-person emergency care immediately.